Shipping policy
Welcome to Gordona! We know that waiting for a new purchase can be the hardest part, so we want to be completely transparent about how our shipping process works. Currently, we only ship within the United States, and we are thrilled to offer Free Shipping on every single order—no minimums, no hidden fees, just straightforward pricing.
How long will it take to get my order? Getting your order to you quickly and safely is our top priority. The total time it takes to receive your order is made up of two parts:
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Processing Time (1 to 3 Business Days): Once you place an order, our team gets right to work. We take 1 to 3 business days (Monday through Friday) to carefully pick, pack, and prepare your items for the journey.
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Transit Time (5 to 8 Business Days): After your package leaves our hands, it is handed over to our shipping carriers. It typically takes 5 to 8 business days for the carrier to deliver it to your doorstep.
Total Estimated Delivery: You can expect your package to arrive within 6 to 11 business days from the moment you click "checkout."
How do I track my order? As soon as your package ships, we’ll send you a friendly email with your tracking number. You can use this link to follow your package's journey all the way to your front door. Please allow about 24 to 48 hours for the tracking information to update in the carrier's system.
What if I have an issue with my delivery? If your tracking shows that your package was delivered but you can't find it, or if it's been longer than our estimated delivery time, please don't hesitate to reach out. We're here to help! Just send us a message at contact@gordona.shop